More from your leads. Less work for your team.
More appointments
Turn interested prospects into booked appointments.
Better conversion
Get more value from your existing lead budget.
Lower follow-up costs
Reduce repetitive follow-up tasks.
Less manual work
Spend less time chasing leads, calling and scheduling.
Why WhatsApp-only automation leaves opportunities open
A WhatsApp message can be convenient without securing an appointment. A recipient may overlook it, read it later or prefer a phone call. Sending another reminder through the same route does not address every unanswered enquiry. Conversion24 adds AI voice to the messaging sequence so follow-up works across more than one channel.
The WhatsApp page describes a channel within a complete appointment-focused operation. Use WhatsApp / RCS and voice together, with RCS available where supported. Approved messaging, contact windows and stop rules belong in the configuration. Recipients can block or report unwanted messages; a request to stop must be respected across the playbook.
WhatsApp / RCS + voice. The complete playbook.
This is our recommended approach: combine messaging with AI voice instead of relying on one channel. A lead can reply to a message; a call provides another way to reach someone who has not responded.
A full playbook supports up to 10 attempts in 3–5 days, within agreed contact windows. We focus on booking directly. Up to two validation questions are optional, depending on your preferences. Confirmations and reminders support the appointment. The sequence stops when the lead books or opts out.
You do not have to build or run the sequence. Conversion24 handles setup and execution, with agreed results returned through your CRM integration.
Powered by AI.
The AI engine carries out your selected follow-up playbook. Human operators are available as an optional add-on.
Explore the playbooksReady for your chimney services leads, 24 hours a day.
New enquiries do not wait until your working day is over. The Conversion24 AI engine is available 24/7 to carry out the agreed follow-up. Messages and calls respect approved contact windows. Keep your chimney services enquiries moving while you are working on site or helping another customer.
Book the chimney services appointment. Questions are optional.
Your lead has already shown interest. Conversion24 can offer a chimney inspection appointment directly. If your business wants a brief check first, choose up to two short questions. For example:
- Is this for sweeping, inspection or repair?
- What is the property's postcode?
Appointment goal: a chimney inspection appointment. Use details already supplied in the enquiry rather than asking the lead to repeat them. Offer appointment options from the agreed schedule. Advice, assessment, quotations and delivery remain with your specialist.
You are working on site or helping another customer. Your chimney services leads should not be waiting.
A new chimney services enquiry can arrive during a customer meeting, project or busy service day. Manually checking every request and remembering each retry takes attention away from that work. An unanswered first attempt should have a planned next step.
You have invested in the lead, and competing providers may be pursuing the same opportunity. Prompt follow-up gives your business the chance to secure the appointment while that interest is fresh. Conversion24 continues the agreed sequence when the first attempt receives no response.
Illustrative follow-up example
An enquiry arrives through a chimney inspection or planned repair request while your team is helping customers. The first invitation points towards a chimney inspection appointment. The lead can choose an appointment directly; up to two brief validation questions come first only if your business wants them. If there is no reply, Conversion24 carries out the next permitted attempt in the agreed playbook. Another provider may also make contact; your paid enquiry should not have to wait for a manual reminder.
Why chimney services leads are a strong fit for Conversion24.
Roofing leads may concern refurbishment, maintenance or an urgent problem. For ordinary quotation enquiries, a planned inspection makes the next step concrete. An emergency should follow the urgent response route your roofing business has arranged.
Roof work can keep the responsible person away from a phone for long periods. Consistent follow-up gives enquiries a defined next step while the team works at height or on another property. Keep survey capacity visible so booked visits fit the working schedule.
Every lead has an acquisition cost, whether that is advertising, a lead partner or the time spent generating interest. The commercial opportunity is to get more chimney services appointments from that existing investment. You do not need to rely only on buying or generating another batch of enquiries.
Your prospect may compare other providers before deciding. Follow up quickly, make the next step clear and keep going across the agreed channels when there is no reply. Use your actual chimney services lead cost, appointment rate and sales results to assess the value. We focus on the step we handle: follow-up towards a roof inspection or quotation visit.
An example concern before booking
I am not sure whether the request needs maintenance or building work.
That is a reason to offer a chimney inspection appointment. Conversion24 does not need to resolve the technical or professional question: clarify the next appointment, use only practical information approved by your business and leave the advice to your specialist.
Industry context behind this enquiry
Soot and creosote can build up in a flue; maintenance and cleaning form part of fire prevention.
Brandweer · Netherlands, fire-prevention guidance · Source review: 2026-10-04.
This gives context to the purchase enquiry. It is not Conversion24 advice or evidence of a conversion result; your specialist handles the assessment during the appointment.
Chimney services enquiries from every source. Results in your CRM.
Make the original enquiry recognisable.
For chimney services, a possible lead source is a chimney inspection or planned repair request. Someone arriving through that route may need a different introduction from an existing customer. Carry the requested service and source into the appointment context, so the follow-up reflects the interest you have invested in generating.
Your website, campaigns, comparison platforms and lead partners can all bring people interested in chimney services. Agree which eligible requests enter the playbook and which outcomes return to your CRM. The original lead source stays useful when you assess the resulting appointments.
Review the route from enquiry to a roof inspection or quotation visit, attendance and eventual sale. Compare sources using your actual figures. Your team works from its existing system, with the agreed follow-up result available alongside the customer request.
Big-brand experience. Available for your chimney services leads too.
We work with XPENG, Randstad, KPN, Allianz and Sonova. Our approach draws on millions of leads handled across the operation. Bring that appointment-focused experience to your chimney services business without needing to be a national brand.
You are the specialist. Our objective is simple: more conversion from your leads. Conversion24 combines messaging and AI voice to work towards a roof inspection or quotation visit, while your team brings the advice and expertise that the customer needs.
Before you start
Can I use Conversion24 with fewer than 100 leads a month?
Yes. The minimum purchase is 100 playbooks per month; you do not need 100 new leads to use the service.
What does chimney services lead follow-up cost?
The EUR AI-engine price starts from €3.50 per lead followed up. Messaging and voice usage, applicable setup costs and VAT are separate. Review your expected usage when assessing the full cost.
What appointment should my chimney services playbook work towards?
For this topic, the example next step is a roof inspection or quotation visit. Agree chimney condition and inspection request and the booking options with your business. Your professional remains responsible for the specialist consultation.
How should I measure the result?
Compare lead-to-appointment rate, cost per booked appointment and time spent on manual follow-up. Track attendance and subsequent sales in your CRM. Results depend on your starting operation; customer names and monthly processing volumes are not a conversion guarantee.
Industry context: Chimney services
Soot and creosote can build up in a flue; maintenance and cleaning form part of fire prevention.
Brandweer · Netherlands, fire-prevention guidance · Reviewed 2026-10-04.
The source describes industry context, not a Conversion24 conversion result. Your professional assesses the request.