Turn vehicle enquiries into qualified test-drive appointments.
Keep vehicle enquiries moving toward a qualified sales conversation or test drive. Agree the dealership, vehicle context and booking rules; we configure the follow-up around your sales process.
Dedicated follow-up. A protocol, every time.
Agree vehicle interest, location and the next sales action.
- Vehicle and location
- Carry the vehicle or model enquiry into the conversation and agree routing to the relevant dealership.
- Test-drive readiness
- Define the information your sales team needs before booking, including preferred timing and the requested vehicle. Confirm availability with your own systems.
- Sales handover
- Decide which replies need a salesperson, who handles availability questions and how booking changes are routed.
Measure sales conversations, booked test drives, attendance and vehicle sales separately. A test-drive booking is not a sold vehicle.
Can follow-up confirm stock availability?
Only when the required availability information is connected and the rules are agreed. Otherwise route the question to the dealership.
Which enquiries should we start with?
Start with one defined source, such as test-drive requests. Agree lead eligibility and compare its bookings and attendance before expanding.
Start with the enquiry. Define the next step.
Test-drive requests
Follow up a requested test drive and route the conversation toward booking.
Vehicle enquiries
Connect interested buyers with the sales team for availability, options and advice.
Campaign leads
Agree a suitable sequence for leads generated by brands, dealers or agency campaigns.
Questions about automotive follow-up
Can an agency introduce a dealer or automotive brand?
Yes. Agencies can introduce clients or discuss reseller collaboration through the partner program.
Does follow-up cover both messaging and calls?
Yes. Different playbooks coordinate WhatsApp, RCS and AI voice; the selected playbook determines the sequence.
Choose your playbook. We configure it with you.
Explore the playbook library, per-lead pricing and channel usage, or the agency and lead vendor partner program. Our team currently handles configuration and system connections with you.
Sales consultations are in English or Dutch. Support is available in English, Dutch, German, French and Spanish.
Understand the follow-up process
Explore playbooks, channels and setup in our knowledge base.
Turn more of your existing leads into appointments.
Combine your CRM with Conversion24 follow-up automation. Explore the integration, channel and results you want returned to your CRM.